Introduction

At Onefold, we are united by a single purpose — to design and deliver forward-thinking environments that reflect your brand, culture, and vision. Through innovation and deep collaboration, we help businesses transform the way they work and grow.

We offer a comprehensive end-to-end service across strategy, design, construction, and long-term support. Our tailored approach ensures every client receives the right balance of transformation and continuity, resulting in impactful, sustainable outcomes.

Onefold operates with a powerful network of specialized teams, each bringing their expertise while collaborating seamlessly to deliver integrated solutions. This flexible model ensures clients benefit from both focused attention and broad capability.

Our reputation is built on exceeding expectations and building trust through performance. We believe in forming lasting partnerships with our clients and consistently deliver smart, agile solutions — regardless of project size or complexity.

As leaders in workplace transformation, we are committed to shaping the future of work — creating spaces that inspire people and empower businesses to thrive.

Onefold’s leadership and management team are dedicated to delivering exceptional quality across all aspects of our work. We cultivate a culture of continuous improvement, supported by modern, responsive management practices.

Our QMS is continuously reviewed and refined through performance audits, objective setting, and active feedback, helping us deliver consistently high results that meet — and often exceed — client expectations.

Retaining our accreditation is a core part of our strategy for delivering quality. Through regular audits, leadership reviews, and proactive improvements, we stay aligned with industry best practices.

Every member of the Onefold team shares in this commitment to quality and excellence. Together, we work to create impactful spaces — and enduring relationships — built on trust, transparency, and performance.

Our Quality Objectives

At Onefold, our commitment to excellence is driven by clear, measurable goals that guide how we operate and serve our clients. To uphold the highest standards, we have established the following quality objectives:

• Deliver all projects in line with agreed specifications and expectations, monitored through consistent client satisfaction surveys and feedback loops.
• Foster a culture of open communication through regular team meetings and internal updates, including quality bulletins and cross-functional briefings.
• Utilize a centralised ‘Data Room’ platform to streamline collaboration and document sharing across departments — ensuring transparency, consistency, and efficiency.
• Continuously review and evaluate key performance data — including client satisfaction, operational efficiency, financial health, and team performance — to track our progress and refine our approach.
• Promote a healthy, fulfilling work environment that supports the wellbeing of our team and encourages meaningful, varied work experiences.
• Invest in ongoing training and development for all employees, with a strong emphasis on delivering service excellence and nurturing professional growth.
• Partner only with ethical, compliant suppliers and subcontractors who meet Indian Government standards, hold valid certifications, and share our commitment to integrity and quality.

How is your personal data collected?

• Introduction

This policy outlines Onefold’s commitment to ethical conduct and responsible business practices.

It establishes our approach to anti-bribery, integrity, and compliance, and outlines the behavior expected from all individuals engaged with Onefold in a professional capacity.

Onefold expects honesty, integrity, and fairness in all interactions and maintains a zero-tolerance approach toward bribery and corruption.

No employee or representative may seek, offer, or accept bribes, facilitation payments, or any improper financial incentives in the course of business.

• Definition

Bribery is defined as offering, giving, receiving, or soliciting something of value to influence actions inappropriately in order to gain a business advantage.

• Policy Details:

Onefold commits to:

3.1) Never offering, promising, giving, requesting, or accepting bribes.

3.2) Not engaging in or condoning illicit or illegal payments of any kind.

3.3) Only working with intermediaries and third parties under legitimate, transparent terms.

3.4) Educating employees through clear policy dissemination and regular training.

3.5) Enforcing strong internal controls and transparent accounting practices.

3.6) Promoting anti-bribery awareness with suppliers and partners through our contractual terms.

• Responsibility

Onefold’s Directors support and enforce this policy, which is reviewed annually.

4.1) Breaches may lead to disciplinary action, including dismissal and legal proceedings.

4.2) Directors must ensure employees understand this policy and encourage open communication.

4.3) Employees must report any unethical or illegal behavior promptly.

• Gifts, Entertainment and Hospitality

Reasonable and transparent hospitality is acceptable, but any gift or entertainment must:

5.1) Comply with local laws.

5.2) Exclude cash or equivalents.

5.3) Be appropriate in context and value.

5.4) Be offered transparently.

5.5) Be approved and recorded in our gifts register.

• Referral Fees

Referral fees are permitted under our client and supplier terms, if:

• They are paid to a registered third-party company, not an individual, unless approved in writing by that company.
• The payment is directly related to a legitimate service provided.
• No payments in kind (e.g., gifts, travel) are used.
• Director-level approval is secured in advance.
• Red Flags

Examples of red flags include:

• Requests for cash or unusual payment locations.
• Lavish gifts or hospitality tied to contracts.
• Unusual invoices, commissions, or side agreements.
• Involvement of unfamiliar intermediaries or resistance to written contracts.

Any concerns must be reported to a Director or the Managing Director immediately.

• Further Information

For questions regarding this Anti-Bribery Policy, contact Onefold’s People Team.

Onefold Competition Policy

Onefold is committed to fair market practices. Our Competition Policy ensures compliance with relevant laws and promotes transparency and ethical conduct in all competitive interactions.

Onefold Anti-Slavery Statement

Onefold adheres to the Modern Slavery Act 2015 and is committed to preventing slavery and human trafficking in all business operations and supply chains.

Statement by the directors in performance of their statutory duties in accordance with s172(1) Companies Act 2006

S172(1a) Directors consider multiple outcomes when making strategic decisions and engage internal and external stakeholders to pursue sustainable growth.

S172(1b) Onefold prioritizes attracting, retaining, and engaging its people through values-driven culture, regular surveys, and internal development.

S172(1c) We cultivate strong supplier, customer, and community relationships to deliver consistent, high-quality outcomes.

S172(1d) Onefold ensures regulatory compliance through regular consultation with experts, health and safety adherence, and sustainability efforts.

S172(1e) Compliance and ethical standards guide all business conduct, with oversight from experienced governance professionals.

S172(1f) All decisions are made in the long-term interest of the business, recognizing that stakeholder interests may occasionally diverge.

Engagement with Suppliers, Customers and Others in a business relationship

Directors regularly engage with stakeholders to ensure delivery excellence, supply chain efficiency, and early resolution of any commercial or quality concerns.